JP
Jaqui P
1 reviews | Active since Sept 2025
28 Sept 2025, 10:12
TERRIBLE SERVICE
One star is too much. Two months and still waiting for delivery. Useless. Use anyone but them. Never again. Just repetitive emails saying they are following up.
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DHL Express's replyOfficial
29 Sept 2025, 07:56Dear Jaqui Pieters
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa
DHL Express's reply29 Sept 2025, 07:56
Official
Dear Jaqui Pieters
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa