TERRIBLE SERVICE AGAIN!!!!!

Item: DHL Express
Rating: 1
Author: Michelle R

TERRIBLE SERVICE AGAIN!! I shipped a parcel from South Africa to USA. I figured out that the parcel was delivered at the wrong address in the USA and DHL cannot assist me in finding this parcel to deliver it to the correct address! That is terrible service as it is a very important package

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DHL Express's replyOfficial

25 Feb 2023, 13:52

Dear Michelle

Thank you for bringing this matter to our attention

We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.

We acknowledge the receipt of your complaint and are attending to this with the relevant department .

Kind Regards,

Customer Care Department | DHL Express

DHL International (Pty) Ltd t/a DHL Express

DHL House

Fabriek & Van Acht Rd, Isando

1600, Gauteng

South Africa

DHL Express's reply25 Feb 2023, 13:52

Official