WM
Warrick M
1 reviews | Active since Apr 2016
20 Apr 2016, 07:36
Terrible Service
I have been waiting since April 2015 for my shipment. After paying all duties and taxes I have been promised over and over by Candice Gertse that my parcel will be delivered the following week. A year has now gone by and I have still not received my parcel. I have continuously emailed Candice and never get a response unless I phone in and my parcel has still not been delivered
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
20 Apr 2016, 09:19Hello Aqua884,
Good day Warrick
I would like to apologise for all the inconvenience caused to you by not receiving your shipment, thank you also for bringing the matter to our attention. In order for me to be able to assist in locating your parcel please provide me with the airway bill number.
Kind Regards
Charmaine Ram
Customer Care Executive
Good day Warrick
I would like to apologise for all the inconvenience caused to you by not receiving your shipment, thank you also for bringing the matter to our attention. In order for me to be able to assist in locating your parcel please provide me with the airway bill number.
Kind Regards
Charmaine Ram
Customer Care Executive
DHL Express's reply20 Apr 2016, 09:19
Official
Hello Aqua884,
Good day Warrick
I would like to apologise for all the inconvenience caused to you by not receiving your shipment, thank you also for bringing the matter to our attention. In order for me to be able to assist in locating your parcel please provide me with the airway bill number.
Kind Regards
Charmaine Ram
Customer Care Executive
Good day Warrick
I would like to apologise for all the inconvenience caused to you by not receiving your shipment, thank you also for bringing the matter to our attention. In order for me to be able to assist in locating your parcel please provide me with the airway bill number.
Kind Regards
Charmaine Ram
Customer Care Executive