Tax *****, DHL

Tax *****. Very bad service. I asked on numerous of occasions to speak to Charles the supervisor with regards to the tax of customs, I always hear some or other excuse why I can't speak to him. When I ask for the customs invoice from sars they say it's previlaged. Why then must I pay tax, but I can not see the waybill from sars. They only say that I can see their waybill. The tax they say I must pay is 60% on my items. Upon requesting to see what sars asked them for the items, it's then said that I may not see it, but must pay for something that's previlaged to me. I smell tax *****. First time I deal with DHL, certainly will discourage anybody from using them as a courier service. Bad and ********** service, hopefully I will sort this mess out, but I am frustrated with the lack of honesty, morals first, business second that's the old fashioned way, but the south african business world is following the example of the government, *******ion and more *******ion for all.