MW
Meka W
1 reviews | Active since May 2019
22 Oct 2019, 14:17
STOP LYING TO YOUR CUSTOMERS
Wow, where to start?
I pay R1800 for my package to come in 14 days, only to receive it in 35 days, with an extra R400 to pay or else they would not process the package. I called every day for a week asking where my package was and i kept hearing "It'll be there today".
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DHL Express's replyOfficial
22 Oct 2019, 19:29Good day Meka,
Thank you for contacting DHL Express .
We apologise if your recent interaction with us has not been as seamless as we would have wanted it to be . I assure you that DHL Prides itself with providing World Class Service.
I have forwarded you an e-mail . Please can you provide me with DHL tracking number for your shipment and I will gladly look into this matter for you ?
Please do not hesitate to contact me on the details below should you require additional assistance .
Best Regards,
Buhle Sekoboane
Customer Care Executive
DHL Express's reply22 Oct 2019, 19:29
Official
Good day Meka,
Thank you for contacting DHL Express .
We apologise if your recent interaction with us has not been as seamless as we would have wanted it to be . I assure you that DHL Prides itself with providing World Class Service.
I have forwarded you an e-mail . Please can you provide me with DHL tracking number for your shipment and I will gladly look into this matter for you ?
Please do not hesitate to contact me on the details below should you require additional assistance .
Best Regards,
Buhle Sekoboane
Customer Care Executive