1 reviews | Active since Jan 2024
STILL WAITING
My packaging was damaged and so was my leather bag i bought from the USA. Someone called me as soon as a complaint was laid by the company i bought the bag from but that was that.
Waybill No. ********** 816
Dear Grace,
Thank you for taking my call and for bringing the matter to our attention.
Please accept my sincerest apology for the way we have handled your shipment. I did receive your complaint and looking into it.
As discussed, I will email you shortly with the needed documents for the account holder to complete for us.
Kindest regards
Avery Visagie
Customer Care Executive
Dear Grace,
Thank you for taking my call and for bringing the matter to our attention.
Please accept my sincerest apology for the way we have handled your shipment. I did receive your complaint and looking into it.
As discussed, I will email you shortly with the needed documents for the account holder to complete for us.
Kindest regards
Avery Visagie
Customer Care Executive