RS
Riaan S
1 reviews | Active since Mar 2019
13 Mar 2019, 14:31
Still not getting any positive assistance from DHL - Day 3 - R2500 out of pocket.
DHL finally tried to phone me...once...whilst I was in a meeting. Tried to phone the number on the voicemail 10 times now, nobody is picking up the phone. Phoned the switchboard to transfer me, seems like the person is not at his/her desk. So what's next? Ombudsman?
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DHL Express's replyOfficial
14 Mar 2019, 16:44Dear Riaan
Our team is working hand in hand with our colleagues in The United Kingdom to get this complaint solved as shipment was returned to origin.
Regards
Nosicelo Manentsa
Customer Care Executive
Our team is working hand in hand with our colleagues in The United Kingdom to get this complaint solved as shipment was returned to origin.
Regards
Nosicelo Manentsa
Customer Care Executive
DHL Express's reply14 Mar 2019, 16:44
Official
Dear Riaan
Our team is working hand in hand with our colleagues in The United Kingdom to get this complaint solved as shipment was returned to origin.
Regards
Nosicelo Manentsa
Customer Care Executive
Our team is working hand in hand with our colleagues in The United Kingdom to get this complaint solved as shipment was returned to origin.
Regards
Nosicelo Manentsa
Customer Care Executive