1 reviews | Active since Aug 2016
Still no parcel for me
<p>My parcel arrived in Jhb on Monday ********** 573 tracking number. I did not receive any call for delay. I called and I was told they need invoice and pop. I sent everything thru email. Tuesday morning no feedback had to call again was told to wait they updating the information. Was given invoice online payment was not wrking so I did transfer, waited still nothing Wednesday morning called told all is in order. After 12 called was told I need to resubmit to someone else. Even now no update. Would like to know when I will get my parcel cause Friday is holiday than it's weekend. Why am not getting a call if there is a change and something is needed. I do have cellphone and email even thou it's belong to my sis but I get messages. Does this mean if u don"t call than u won"t know anything .</p>
Dear Nondumiso,
Thank you for bringing the complaint to our attention.
Please be advised that i will be dealing with your query and i have sent you an email with my details.
Kind Regards
Nicole Pietersen
Customer Care Executive Office
Dear Nondumiso,
Thank you for bringing the complaint to our attention.
Please be advised that i will be dealing with your query and i have sent you an email with my details.
Kind Regards
Nicole Pietersen
Customer Care Executive Office
