STAY AWAY!!! Rather use ANYONE else

<p>My parcel has been in South Africa since the 9th of Dec 2016. Ever single day i get a call from these guys to complete one of their Customs Clearing Instruction forms (None of them look the same) yet i cannot get hold of a single competant person that can explain to me why the form i completed last year was not uploaded, and if you ask for a manager you get transfered to another incompetant person or the phone just gets put down in your ear. If this was a one time thing it would have been understandable, yet this is now the 3rd time out of the 3 times i have used them that the same thing has happened. Dont know what is so Express about them.</p>