Stay away from DHL rather use Fed ex

I will not use DHL, to bring a parcle into south Africa. I got a call from a consultant, that asked that I pay the custom fees which I did, I was also informed that my my parcle will be delivered on the 28th of this month. Only after tracking have I realized that their is a problem with my parcle. I called in many times with different consultants telling me different things. One consultat promisse to get back to me by 4 30 today. I am still waiting for help by dhl. They useless, they think they doing you a favor when you ask for help.