So DHL does it again, offering non existent service.

Item: DHL Express
Rating: 1
Author: clint S

So once again i am going to complain about DHL Express's customer service. 5 Shipments sent, all supposed to have been delivered already yet nobody can tell me why its not delivered. They are more worried about being a Top Employer but cant focus on the people paying their salaries. "CUSTOMERS".

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DHL Express's replyOfficial

04 Feb 2021, 07:44

Dear Clint,

Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.

We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.

Please hold for an update before close of business today.

Regards.Customer Care Department | DHL Express

DHL Express's reply04 Feb 2021, 07:44

Official