MN
Msawenkosi N
1 reviews | Active since Sept 2013
30 Jul 2021, 19:36
SHOCKING SERVICE
Have been waiting for my package from the U.K since 19 June 2021. For 2 weeks they keep telling me that the package is coming tomorrow. I have been sitting at home waiting for 2 straight weeks based on their promises.
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
02 Aug 2021, 08:24Dear Msawenkosi,
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we are looking into the matter. Kindly allow us time to investigate and get the matter resolved for you.
Please expect a call from one of our Customer Care Executives before 11H00 today.
Kind regards,
Customer Care Department ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we are looking into the matter. Kindly allow us time to investigate and get the matter resolved for you.
Please expect a call from one of our Customer Care Executives before 11H00 today.
Kind regards,
Customer Care Department ZA | DHL Express
DHL Express's reply02 Aug 2021, 08:24
Official
Dear Msawenkosi,
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we are looking into the matter. Kindly allow us time to investigate and get the matter resolved for you.
Please expect a call from one of our Customer Care Executives before 11H00 today.
Kind regards,
Customer Care Department ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we are looking into the matter. Kindly allow us time to investigate and get the matter resolved for you.
Please expect a call from one of our Customer Care Executives before 11H00 today.
Kind regards,
Customer Care Department ZA | DHL Express