WD
Wendy D

1 reviews | Active since Dec 2018

22 Jul 2021, 14:11

SHOCKING SERVICE

SHOCKING SHOCKING SERVICE!!!!!!!!!!!!!!!!!!! 9 DAYS TO HAVE A PARCEL ORGANISED FOR COURIER LOCALLY!!!!!!!!!!!!!!!!!!!!!! DISGUSTING SERVICE! Was told "have to go I have important work to do"! Left the parcel! SHOCKING personal info sent to me re other collections TWICE.

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Replies (1)
DHL Express
DHL Express's reply22 Jul 2021, 14:47
Official
Dear Wendy 

Thank you for writing to us and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.

We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.

Kindly look out for a call or email from one of your executive's team members. 

Kind Regards
Lebogang Madihlaba 
DHL Express South Africa