RY
Richard Y

1 reviews | Active since May 2016

06 May 2016, 09:35

****test company every

every time i deal with DHL i submit the documentation to the person i'm dealing with and am told the documentation is 100% correct and fine. Then, after sending the parcel i'll receive queries and things that are "wrong" with the documentation, after making sure with them a 2nd or 3rd time that everything is in order. F*** YOU DHL!!!!! You useless pieces of SH*T!!!!

0
Replies (1)
DHL Express
DHL Express's reply09 May 2016, 12:50
Official

Dear Richard,

 

Please accept my sincerest apologies for the manner in which this matter has been handled thus far .

 

Kindly forward me your DHL awb as well as your contact number in order for me to assist you with your query ?

 

I understand that this incident has been of great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in. 

 

Thank you & kind regards,

_____________________________________________________________

Ms Buhle.Sekoboane

Customer Care Executive - Executive office | DHL Express