AN
Anisha N
1 reviews | Active since Aug 2019
20 Aug 2020, 15:10
shipments since july
am very disappointinted with DHL , Been waiting on my goods since they ware sent from Nigeria , they arrived in south Africa i think on the 22 of July . i was told that its at the customs for clearance . well i waited , then i was told to send proof of payment and invoice and bank statement which the seller did send to me . i attached , its been story after the other . AM NOT HAPPY WITH DHL those are clients orders now i look like someone who is not truthful no guys no
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DHL Express's replyOfficial
22 Aug 2020, 12:38Dear Nomtandazo
I trust you well and safe.
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration that has been caused due to the non collection of your urgent consignment.
Kindly look out for my email were will discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
I trust you well and safe.
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration that has been caused due to the non collection of your urgent consignment.
Kindly look out for my email were will discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
DHL Express's reply22 Aug 2020, 12:38
Official
Dear Nomtandazo
I trust you well and safe.
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration that has been caused due to the non collection of your urgent consignment.
Kindly look out for my email were will discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
I trust you well and safe.
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration that has been caused due to the non collection of your urgent consignment.
Kindly look out for my email were will discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.