ID
Imma D

1 reviews | Active since Jan 2021

04 Jan 2021, 21:37

SHIPMENTS BY DHL FROM GERMANY ARE EXCEPTIONALLY SLOW

I had 2 shipments by German companies and 1 Slovak shipment by them, all in Oct-Dec 2020 timeframe (from EU to US). The Slovak shipment was by air and completed within 5 days and accurately tracked (weighed 1.75k) and cost only 16 €. On the other hand, the 2 shipments by German companies were exceptionally poor, TOOK 45+ DAYS TO SHIP and minimally tracked and cost more than 30 € each. Both the German shipments were lighter than the Slovak shipment - and were SHIPPED BY SEA SHIPPING CONTAINER! DO NOT USE DHL FOR ANY GERMAN SHIPMENTS!

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Replies (1)
DHL Express
DHL Express's reply05 Jan 2021, 13:00
Official
 
Dear Imma Deleto 
 
I trust this mail finds you well and safe. 
 
Thank you for posting to DHL Express. 
 
We have looked in your request and can confirm correct alias for both Shipment DHL global forwarding  (Sea freight shipping ) . To better assist you can contact directly on *** 
 
I hope the above has been of assistance . 
 
Thank you. 
 
Customer Care Executive ZA | DHL Express 
 
DHL International (Pty) Ltd t/a DHL Express 
DHL House 
Fabriek & Van Acht Rd, Isando 
1600, Gauteng 
South Africa