Service in abundance

I had to collect a parcel from DHL in Midrand. At reception the lady was very courteous and she showed me where to get my parcel. when I walked into the area there were 3 ladies and all three were very friendly. I was served by Patience Towane and when she realised I was Afrikaans speaking she served me in Afrikaans. I had one document missing and she assisted me to mail it to her from my cell phone and the whole process from arriving to leaving with my parcel took no more than 5 minutes. This was an excellent experience in outstanding service.