1 reviews | Active since Feb 2017

16 Feb 2017, 11:43

Service

<p>Worst service ever from DHL ZA. Have to sent thousands of emails just to get some answers on where my parcel is , they dont keep you up to date at all , and when i asked where my other parcel is they said it has been delivered but it never was. Waiting 11 days already for my parcel !! Worst service ever ! </p>

0
Replies (2)
DHL Express
DHL Express's reply16 Feb 2017, 12:02
Official

Good morning Jonandrie,

Please accept my sincere apologies for the delay and inconvenience caused with regards to the clearance of your shipment.

As discussed, we will look into your shipment profile and come back to you with further details. Please see email communication for further information.

Kind regards,

Charmaine Ram

Customer Care Executive

DHL Express

DHL Express
DHL Express's reply16 Feb 2017, 12:02
Official

Good morning Jonandrie,

Please accept my sincere apologies for the delay and inconvenience caused with regards to the clearance of your shipment.

As discussed, we will look into your shipment profile and come back to you with further details. Please see email communication for further information.

Kind regards,

Charmaine Ram

Customer Care Executive

DHL Express