?Service?
Shipment picked up on 16 October in Southampton. 25th October I am emailed an invoice I pay and send POP as requested. after repeated emails that were totally ignored to ********** and then ********** I am still in the dark... except for an automated daily response on their website tracking I would think they had left the country...
Dear Dave,
Thank you for bringing the above into our attention and I would like to sincerely apologise about the way it has been handled thus far.
May you please give me time to investigate your complaint further so that I can be able to resolve it to your satisfaction and in a timely manner.
Kind Regards,
Akhona Mvuza
Customer Care Executive
Best regards,
Dear Dave,
Thank you for bringing the above into our attention and I would like to sincerely apologise about the way it has been handled thus far.
May you please give me time to investigate your complaint further so that I can be able to resolve it to your satisfaction and in a timely manner.
Kind Regards,
Akhona Mvuza
Customer Care Executive
Best regards,