Sent me customs letter, but no amount to pay and never responded

<p>***</p> <p>First email from 3rd of June: </p> <p>"We are delighted to advise you that there is an inbound shipment en route to you (AWB ***) for which a Customs declaration is required as the value exceeds R500. To proceed with the clearance of your shipment we will require the following:</p> <p>South African ID number (for South African citizens)<br />Importer's Code (for registered frequent importers)<br />If you are unable to provide the above information or fall outside of the above two categories, then registration with Customs as an importer is mandatory"</p> <p>At the end of the email in bold letters: "Please note that this is a no reply email."</p> <p>Well then why email me at all? Just call me then. Duh.</p> <p>Second email on 6th of June:</p> <p>"This does not include your invoice, which will be delivered with the parcel... Your account will be billed with the charges. This is only your supporting documents reflecting the final clearance number and date.<br />Please contact *** for any changes in contact details."</p> <p> </p> <p>So I contact above mentioned email address to let them know I dont have an account with DHL asking for assistance. Up to date I received no response, no phone call from DHL. Why don't you just send me the customs invoice per email, why do I get two weird emails that are no response mails with yet no real information in them?</p> <p>Do you have real people working for you? I wonder...</p> <p> </p>