AH
Alison H

1 reviews | Active since Jan 2019

28 Jan 2019, 17:32

************ DHL and Transglobal conning clients- DO NOT USE EITHER!

************ WITH TRANSGLOBAL it seems these two con artist companies know how to **** clients! We were quoted R 650 all in by Transglobal to collect 2 documents in England and have them delivered to us in SA. DHL quoted us R 1200 for the same 2 pieces of paper, but did not inform us that they would '***gyback' on DHL , whom we didnt want to use, due to their bad reputation. We get a call today from DHL (why as we werent using them) to tell us we owe them almost R 800 to deliver the docs, or they will 'send them back". Nice way of saying we are holding your docs to ransom. And who decided 2 pieces of paper are worth R 750 each? DO NOT USE either of these *********** companies! BTW DHL this is going on 2 Facebook pages with 30 000 followers who also need docs delivered. R750 each for 2 pieces of paper- what a good con you have going! At least we know now who NOT to use for the docs for Australia, NZ and the UK. And their online payment system has a VIRUS!

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Replies (1)
DHL Express
DHL Express's reply30 Jan 2019, 11:30
Official
Dear Alison,
 
Thank you for contacting DHL Express.
 
We apologise if your recent interaction with us has not been as seamless as we would have wanted it to be .
 
This request has been opened with on GEMA ID : ***  - A Customer care Executive will be in contact shortly .
 
Once again , please accept our apologies regarding the manner in which this matter has been handled.
 
Best Regards,
 Customer Care Executive Office
 
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600