TD
Thomas D

1 reviews | Active since Aug 2026

31 Aug 2026, 18:16

Sade, customer care executive was excellent when I experienced a problem with one of my boxes at customs

Sade, customer care executive was excellent when I experienced a problem with one of my boxes at customs. She resolved the problem efficiently and constantly kept me updated. Very impressive service!

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Replies (1)
DHL Express
DHL Express's reply01 Sept 2026, 13:06
Official
Dear Thomas

Thank you for taking out the time to compliment Sade's service.
 
 We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Sade is recognized for this phenomenal 5-star rating.

 Thank you for your business and if there is anything we can assist with, please do not hesitate to contact us again.
 
 Kind Regards,

Customer Care Team ZA | DHL Express ZA | DHL Express

DHL International Pty Ltd t/a DHL Express 

Waterfall Logistics Precinct,

Pretoria Main Road,

Waterfall City,

Midrand, 2090

Gauteng

South Africa

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