1 reviews | Active since Nov 2011
******* courier service
<p>First they deliver the wrong parcel then collect the wrong parcel and promise to find my parcel but after 1 week of opening daily "new requests" and "we will get back to you" nothing happens.</p> <p>My parcel has been lost and they don't want to take responsibility.</p> <p>Never in my life will I use DHL again. They are *******!!!!</p>
Good afternoon Peter,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, I have located your shipment and have secured the delivery of your shipment tomorrow morning after 9 AM as you indicated. Kindly allow me to further monitor.
I will be contacting you today prior to the end of business with further feedback.
Regards
Mulondi Dzebu
Customer Care Executive
Good afternoon Peter,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, I have located your shipment and have secured the delivery of your shipment tomorrow morning after 9 AM as you indicated. Kindly allow me to further monitor.
I will be contacting you today prior to the end of business with further feedback.
Regards
Mulondi Dzebu
Customer Care Executive
Good afternoon Peter,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, I have located your shipment and have secured the delivery of your shipment tomorrow morning after 9 AM as you indicated. Kindly allow me to further monitor.
I will be contacting you today prior to the end of business with further feedback.
Regards
Mulondi Dzebu
Customer Care Executive
Good afternoon Peter,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience.
As discussed, I have located your shipment and have secured the delivery of your shipment tomorrow morning after 9 AM as you indicated. Kindly allow me to further monitor.
I will be contacting you today prior to the end of business with further feedback.
Regards
Mulondi Dzebu
Customer Care Executive
"tomorrow" came and went but no parcel was sent ... again.
With DHL "tomorrow" never comes.
"tomorrow" came and went but no parcel was sent ... again.
With DHL "tomorrow" never comes.
Good evening Peter,
My sincerest apologies for all the inconvenience that has been caused with regards to your shipment.
I fully understand your frustration and please note that this matter will not be taken lightly and will receive the full attention it rightfully deserves.
Please allow me some time to look into this issue and get back to you with an update by 9:00 am tomorrow morning.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Good evening Peter,
My sincerest apologies for all the inconvenience that has been caused with regards to your shipment.
I fully understand your frustration and please note that this matter will not be taken lightly and will receive the full attention it rightfully deserves.
Please allow me some time to look into this issue and get back to you with an update by 9:00 am tomorrow morning.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express