1 reviews | Active since Feb 2018
Release of shipment
I am extremely disappointed with the services I received from ********** I have been waiting for my shipment for over 6 months and I still haven’t received it! What can I do to get it? I mean I paid for it!!
Good Morning Lerato,
Thank you for taking my call, I sincerely apologise about this unforeseen customs delay.
As per our discussion, we are currently holding for customs to issue a release after they've concluded their inspection/investigation of the goods during their intensive audit.
As soon as we have confirmation of this, we will advise accordingly.
Please consider me as your point of contact until this case has been resolved.
Kind Regards
Devan Becker
Customer Care Executive Office, South Africa
Good Morning Lerato,
Thank you for taking my call, I sincerely apologise about this unforeseen customs delay.
As per our discussion, we are currently holding for customs to issue a release after they've concluded their inspection/investigation of the goods during their intensive audit.
As soon as we have confirmation of this, we will advise accordingly.
Please consider me as your point of contact until this case has been resolved.
Kind Regards
Devan Becker
Customer Care Executive Office, South Africa