1 reviews | Active since Jun 2016

26 Aug 2016, 08:43

Redemption

<p>After having a terrible experience with DHL, they have really redeemed themselves. I appreciate the manner in which they handled my complaint, and to make up for the inconvenience they reimbursed me, sent me a travel mug and a 50% off vouher. </p> <p>I decided to give them another chance, using this voucher, and this time they did not dissapoint. My parcel was picked up on time and delivered early the next day. </p> <p>Thank you DHL</p>

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Replies (1)
DHL Express
DHL Express's reply26 Aug 2016, 08:56
Official

Dear Petra,

Thank you for the compliment above.

It has been a pleasure assisting you with your shipment.

You are more than welcome to email me whenever you need to send shipments with DHL and i will gladly assist you.

Kind Regards

Nicole Pietersen

Best regards,