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bryan B
1 reviews | Active since Aug 2011
01 Jun 2025, 17:43
Rather use the South African postal service !
Terrible service , by possibly the most underperforming courier company with the most arrogance, lose 1 meter high pacakges , place things on hold due to not reading documentation .
Helpful (0)
Replies (3)0
Replies (3)
DHL Express's replyOfficial
02 Jun 2025, 07:24Dear Bryan Banwell
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road, Waterfall City Midrand, 2090 Gauteng South Africa
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road, Waterfall City Midrand, 2090 Gauteng South Africa
DHL Express's reply02 Jun 2025, 07:24
Official
Dear Bryan Banwell
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road, Waterfall City Midrand, 2090 Gauteng South Africa
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct Pretoria Main Road, Waterfall City Midrand, 2090 Gauteng South Africa
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bryan B's updateReviewer Update
02 Jun 2025, 15:01Good Day
I got a call from the National customer manager who has resolved my issue , it was a misunderstanding.
Very impressed with the quick feedback !
I got a call from the National customer manager who has resolved my issue , it was a misunderstanding.
Very impressed with the quick feedback !
bB
bryan B's update02 Jun 2025, 15:01
Reviewer Update
Good Day
I got a call from the National customer manager who has resolved my issue , it was a misunderstanding.
Very impressed with the quick feedback !
I got a call from the National customer manager who has resolved my issue , it was a misunderstanding.
Very impressed with the quick feedback !
DHL Express's replyOfficial
02 Jun 2025, 15:30Good day Bryan
I hope you are well.
Thank you for your kind words! We're thrilled to hear that your experience with DHL was a positive one. Your feedback means a lot to us, and we appreciate you taking the time to share it.
If you need any further assistance in the future, please don't hesitate to reach out. DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa *** mydhl.express.dhl/za
I hope you are well.
Thank you for your kind words! We're thrilled to hear that your experience with DHL was a positive one. Your feedback means a lot to us, and we appreciate you taking the time to share it.
If you need any further assistance in the future, please don't hesitate to reach out. DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa *** mydhl.express.dhl/za
DHL Express's reply02 Jun 2025, 15:30
Official
Good day Bryan
I hope you are well.
Thank you for your kind words! We're thrilled to hear that your experience with DHL was a positive one. Your feedback means a lot to us, and we appreciate you taking the time to share it.
If you need any further assistance in the future, please don't hesitate to reach out. DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa *** mydhl.express.dhl/za
I hope you are well.
Thank you for your kind words! We're thrilled to hear that your experience with DHL was a positive one. Your feedback means a lot to us, and we appreciate you taking the time to share it.
If you need any further assistance in the future, please don't hesitate to reach out. DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct,Pretoria Main Road,Waterfall City,Midrand, 2090GautengSouth Africa *** mydhl.express.dhl/za