1 reviews | Active since Oct 2016

20 Oct 2016, 13:58

rather use a messenger ***eon!!!

<p>Several consultants evereyday rectify the same mistake on their system, despite a package setting me back allmost $1800 US dollar to ship on an urgent basis from Florida ot Pretoria.</p> <p> </p> <p>Package now one short of being a full calender week late, despite several phone calls by myself each day trying to resolve their internal mistake. </p> <p> </p> <p>Whe ask to speak to someone in charge hat can promise me its resolved I was simple cut of.</p> <p> </p> <p>Will never use DHL again. Never had this issue with UPS or FED EX!</p>

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Replies (1)
DHL Express
DHL Express's reply21 Oct 2016, 09:08
Official

Dear Juan

Ì would like to sincerely apologise about the frustration you had to go through in regards to the clearance of your shipment. Please be advised that shipment will be delivered to your premises today as it has cleared customs.

Kind Regards

Nosicelo Manentsa

Customer Care Executive