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Unathi Z
1 reviews | Active since Jul 2021
02 Aug 2021, 08:24
Punishment
Maybe you’re also tired of me, I don’t know. I wrote a review about DHL keeping my staff at their offices last week and I still haven’t heard from them. The status is still on “inspection” What is it that is being inspected for a month really? Am I missing something or are they punishing me for writing a review about them on Hello Peter? What is exactly? It’s been a month now since the goods were sent from Tanzania
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Replies (2)
DHL Express's replyOfficial
02 Aug 2021, 09:03Dear Unathi,
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we will need your 10-digit DHL Express tracking number to assist. Please expect a call from one of our Customer Care Executives before 11H30 today.
Kind regards,
Customer Care Department ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we will need your 10-digit DHL Express tracking number to assist. Please expect a call from one of our Customer Care Executives before 11H30 today.
Kind regards,
Customer Care Department ZA | DHL Express
DHL Express's reply02 Aug 2021, 09:03
Official
Dear Unathi,
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we will need your 10-digit DHL Express tracking number to assist. Please expect a call from one of our Customer Care Executives before 11H30 today.
Kind regards,
Customer Care Department ZA | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept our sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we will need your 10-digit DHL Express tracking number to assist. Please expect a call from one of our Customer Care Executives before 11H30 today.
Kind regards,
Customer Care Department ZA | DHL Express
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Unathi Z's updateReviewer Update
02 Aug 2021, 09:25My tracking number is ***
UZ
Unathi Z's update02 Aug 2021, 09:25
Reviewer Update
My tracking number is ***