Processing Item since the 17/08/16
<p>Ho long does it take to process a parcel? A week???</p> <p>Waybill ********** 366, please forward shipment asap or do a full refund!!</p>
Dear Steph****
I have checked on the waybill number provided and I noticed that this shipment has not been handed over to DHL courier as yet but only a waybill number has been created on our system.
We can only have visibility of this shipment once it has been collected then it will have a pick up scan which will confirm that it is in possesion of DHL Express.
May you please make further contact with the shipper to confirm if the shipment has been collected or if it is moving on a different waybill number.
Regards
Nosicelo Manentsa
Customer Care Executive Desk
Dear Steph****
I have checked on the waybill number provided and I noticed that this shipment has not been handed over to DHL courier as yet but only a waybill number has been created on our system.
We can only have visibility of this shipment once it has been collected then it will have a pick up scan which will confirm that it is in possesion of DHL Express.
May you please make further contact with the shipper to confirm if the shipment has been collected or if it is moving on a different waybill number.
Regards
Nosicelo Manentsa
Customer Care Executive Desk