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EDINGTON D

1 reviews | Active since Nov 2013

11 Jun 2021, 08:42

Poor Service

I booked a collection for my parcel on Tuesday 8 June with an estimated delivery of Thursday 10 June. Today is Friday 11 June i haven't even received a tracking number and the item is not even collected. The agent is not respinding to my email. This is poor service

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EDINGTON D's update17 Jun 2021, 10:44
Reviewer Update
A customer care executive who is on leave? Or went on leave without giving me an update other than a tracking number that doesn't even exist in your system. This level of incompetence is disheartening for a company so international. Am disappointed to my core by your service. let alone how you handle our complaints