RL
RG L

1 reviews | Active since Aug 2012

26 Jul 2017, 16:16

poor Service

<p>disgusting service from a corporate company</p>

0
Replies (2)
DHL Express
DHL Express's reply26 Jul 2017, 16:52
Official

Good afternoon Rodney,

Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.

As discussed, the customs delay on your shipment AWB *** is due to customs requesting a suppliers invoice for you goods. Kindly forward me your suppliers invoice and i will monitor the customs release and advise you accordingly.

I shall await your submission and advise

Regards

Mulondi Dzebu

Customer Care Executive

RL
RG L's update26 Jul 2017, 16:57
Reviewer Update

maybe you answer my emails and take my calls instead of hiding

im not going anywhere soon, this does not excuse your pathetic service