HH
Henk H
1 reviews | Active since Mar 2021
20 May 2021, 09:51
Poor service
4 weeks after sending still no delivery. The tracking system shows no movement or changes and Customer service simply replies with an automated email. NOBODY seems to care or makes some effort to assist. USELESS!!!
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
20 May 2021, 10:11Good day Henk
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
DHL Express's reply20 May 2021, 10:11
Official
Good day Henk
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express