poor service
I am still waiting for my parcel today is 15 August, its three weeks now, I tracked it shows that "'Forwarded for delivery'' it was last updated on saturday 12 August 17, I called DHL yesterday which was on 14 August and was told that the parcel will be delivered today, I phoned DHL today 15 August 17, I spoke to Amiel who told me it will be delivered tomorrow 16 August. what games are you playing DHL, I want my parcel please. and will not encourage any one to ever use your service , Your service is horrible period
Good afternoon Chrissy
Thank you for bringing your complaint to my attention and i would like to apologise for the inconvenience.
As discussed, your shipment on waybill *** has been handed over to RAM our third party courier. We provided your shipment to RAM as we do no service your area. Your shipment has been scheduled to be delivered tomorrow and i will monitor.
Kindly allow me to further monitor and i will be providing you with feedback tomorrow morning before 11:00AM
Regards
Mulondi Dzebu
Good afternoon Chrissy
Thank you for bringing your complaint to my attention and i would like to apologise for the inconvenience.
As discussed, your shipment on waybill *** has been handed over to RAM our third party courier. We provided your shipment to RAM as we do no service your area. Your shipment has been scheduled to be delivered tomorrow and i will monitor.
Kindly allow me to further monitor and i will be providing you with feedback tomorrow morning before 11:00AM
Regards
Mulondi Dzebu