RD
Rick D
1 reviews | Active since May 2019
31 May 2019, 14:06
Poor Communication - Package got sent back
Horrible communication from this company resulted in my package being sent back to supplier. Will never use again. Wasted my money
Helpful (0)
Replies (2)0
Replies (2)
DHL Express's replyOfficial
31 May 2019, 14:45Dear Rick D,
I would like to apologize for the lack of communication you received from us,
Your shipment is is on hold in Cape Town, we need the clear description of goods.
Please forward me the invoice to help with clearing your shipments
Regards
Duduzile Nkosi
Customer Care
DHL Express South Africa
I would like to apologize for the lack of communication you received from us,
Your shipment is is on hold in Cape Town, we need the clear description of goods.
Please forward me the invoice to help with clearing your shipments
Regards
Duduzile Nkosi
Customer Care
DHL Express South Africa
DHL Express's reply31 May 2019, 14:45
Official
Dear Rick D,
I would like to apologize for the lack of communication you received from us,
Your shipment is is on hold in Cape Town, we need the clear description of goods.
Please forward me the invoice to help with clearing your shipments
Regards
Duduzile Nkosi
Customer Care
DHL Express South Africa
I would like to apologize for the lack of communication you received from us,
Your shipment is is on hold in Cape Town, we need the clear description of goods.
Please forward me the invoice to help with clearing your shipments
Regards
Duduzile Nkosi
Customer Care
DHL Express South Africa
RD
Rick D's updateReviewer Update
31 May 2019, 15:40Hey I rep**** to the email I received now about resending the invoice. Please see if you guys have received it. The last time I sent it I never got confirmation and that when this whole issue started.
RD
Rick D's update31 May 2019, 15:40
Reviewer Update
Hey I rep**** to the email I received now about resending the invoice. Please see if you guys have received it. The last time I sent it I never got confirmation and that when this whole issue started.