Please close the DHL Express at OR Tambo Airport

On 3 February 2020 I ordered a book from the USA as a gift for someone. On the 6 February DHL emailed me, saying customs has requested some documents, which I immediately emailed them. Nobody at DHL send me updates. I had to call them the whole time to get any news, if they had any at all. Then they asked me, to ask the supplier for the freight statement. The supplier then informed me that DHL should provide that. DHL here in South Africa then told me, after I contacted them, that they will ask their overseas office for that freight statement. Each time a week goes by, before I have to call again and ask for updates. I call. Not DHL. And I have to speak to a manager every time before he tell the staff to send me updates.

Now, I receive a email from DHL customs that says: that I did not send them any documents and that my package will go to some state warehouse, where it might be destroyed. I call the office maybe 20 times at OR tambo airport and nobody picks up. I have still to get my package and the date today os 05 March 2020.