PA
Pieter A
1 reviews | Active since Oct 2015
14 Jan 2016, 09:37
Persistence to finalise a delivery
DHL send regular progress reports on international deliveries. A delivery in Australia was placed on hold pending an address issue. I queried this with DHL locally and Zakey conveyed messages to and from Australia. He gave me regular feedback over and above the system generated e-mails. The parcel was delivered today and he sent me a copy of the delivery note with the receivers signature. Delays do occur but I am happy with the support from DHL RSA.
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DHL Express's replyOfficial
14 Jan 2016, 10:36Hello akkers,
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future.
Regards,
Akhona Mvuza
Customer Care Executive Office
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future.
Regards,
Akhona Mvuza
Customer Care Executive Office
DHL Express's reply14 Jan 2016, 10:36
Official
Hello akkers,
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future.
Regards,
Akhona Mvuza
Customer Care Executive Office
Thank you for taking the time to comment on our service.
We are delighted to know that we continue to render service to your satisfaction and will endeavor to keep this up. We are looking forward to be of service to you in the future.
Regards,
Akhona Mvuza
Customer Care Executive Office