PA
Pieter A
1 reviews | Active since Oct 2015
04 Feb 2016, 16:17
Persistence to finalise a delivery
We sent a parcel to a street address in Canada with contact details as supp**** to us. DHL Canada had great difficulty to contact the recipient.<br> The team at DHL Key Accounts and Customer Care in South Africa never gave up in spite of the difficulty with the time difference.<br> The parcel has now been delivered thanks to their effort.<br> <br> Well done!!
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Replies (1)
DHL Express's replyOfficial
04 Feb 2016, 19:03Hello akkers,
Dear Pieter,
Thank you for taking the time to write DHL such a lovely Compliment.
I will be sure to forward the kind words to the relevant department and ensure that credit is passed where its due.
We appreciate your business and truly want to make your experience as pleasant as possible.
Once again, many thanks for the heartfelt words.
Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express
Dear Pieter,
Thank you for taking the time to write DHL such a lovely Compliment.
I will be sure to forward the kind words to the relevant department and ensure that credit is passed where its due.
We appreciate your business and truly want to make your experience as pleasant as possible.
Once again, many thanks for the heartfelt words.
Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express
DHL Express's reply04 Feb 2016, 19:03
Official
Hello akkers,
Dear Pieter,
Thank you for taking the time to write DHL such a lovely Compliment.
I will be sure to forward the kind words to the relevant department and ensure that credit is passed where its due.
We appreciate your business and truly want to make your experience as pleasant as possible.
Once again, many thanks for the heartfelt words.
Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express
Dear Pieter,
Thank you for taking the time to write DHL such a lovely Compliment.
I will be sure to forward the kind words to the relevant department and ensure that credit is passed where its due.
We appreciate your business and truly want to make your experience as pleasant as possible.
Once again, many thanks for the heartfelt words.
Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express