PJ
Phil J

1 reviews | Active since Oct 2017

04 Oct 2017, 20:22

Perpetual inefficiency and Bad Service

Waybill : ********** 874

The level of inefficiency and unprofessionalism are at shocking levels at the DHL which is situated at the OR Tambo international Airport , Johannesburg in South Africa. They received my goods fours(4) days ago but still have not captured them on their system . This happens quiet frequently .when I called their offices four people failed to assist me and promised to call me but never did .

0
Replies (1)
DHL Express
DHL Express's reply05 Oct 2017, 10:53
Official

Dear Phil

Please accept my sincere apologies for any inconvenience which has been caused to you and your associates.

Kindly allow me to look into this matter and I will contact you with a resolution

Kind Regards,

Akhona Mvuza

Customer Care Executive Office

DHL Express South Africa