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Tshiila M
1 reviews | Active since Jan 2024
06 Feb 2026, 13:46
Pathetic services
Your partnership with Ram is inconviniencing me. I have been calling everyday to track my parcel and no one wants to account and take charge. Why is it difficult to deliver my parcel?
Helpful (0)
Replies (3)0
Replies (3)
DHL Express's replyOfficial
06 Feb 2026, 14:56Dear Tshiila Munyai
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
DHL Express's reply06 Feb 2026, 14:56
Official
Dear Tshiila Munyai
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
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Tshiila M's updateReviewer Update
06 Feb 2026, 14:58I got my parcel, had to write a review here first to get my parcel delivered.
TM
Tshiila M's update06 Feb 2026, 14:58
Reviewer Update
I got my parcel, had to write a review here first to get my parcel delivered.
DHL Express's replyOfficial
06 Feb 2026, 15:35Good afternoon Tshiila,
Thank you for your message, and I am glad to hear that you have received your parcel.
I’m very sorry that you felt you needed to post a review in order to get your delivery—this is certainly not the experience we want for our customers. Your feedback is important, and I will share it with the relevant team to ensure we improve our communication and service.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for your message, and I am glad to hear that you have received your parcel.
I’m very sorry that you felt you needed to post a review in order to get your delivery—this is certainly not the experience we want for our customers. Your feedback is important, and I will share it with the relevant team to ensure we improve our communication and service.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
DHL Express's reply06 Feb 2026, 15:35
Official
Good afternoon Tshiila,
Thank you for your message, and I am glad to hear that you have received your parcel.
I’m very sorry that you felt you needed to post a review in order to get your delivery—this is certainly not the experience we want for our customers. Your feedback is important, and I will share it with the relevant team to ensure we improve our communication and service.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for your message, and I am glad to hear that you have received your parcel.
I’m very sorry that you felt you needed to post a review in order to get your delivery—this is certainly not the experience we want for our customers. Your feedback is important, and I will share it with the relevant team to ensure we improve our communication and service.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa