JM
Johann M
1 reviews | Active since Jan 2018
27 Feb 2020, 11:30
Pathetic Service
I've been phoning and emailing DHL since 10 February 2020 to get contacted re starting an account with them. No one has contacted me.
Pathetic!
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Replies (1)0
Replies (1)
DHL Express's replyOfficial
28 Feb 2020, 13:54Dear Johnn
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration of not being able to get a hold of anyone to assist with opening an account.
Please look out for my email in the next ten minutes so we can discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration of not being able to get a hold of anyone to assist with opening an account.
Please look out for my email in the next ten minutes so we can discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
DHL Express's reply28 Feb 2020, 13:54
Official
Dear Johnn
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration of not being able to get a hold of anyone to assist with opening an account.
Please look out for my email in the next ten minutes so we can discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
Thank you for contacting DHL Express to relay your concerns about the poor service you have received, this is in no way the service DHL prides itself in and thank you for allowing me the opportunity to apologize for frustration of not being able to get a hold of anyone to assist with opening an account.
Please look out for my email in the next ten minutes so we can discuss this further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa