Pathetic service

So disappointed and appalled by the service or should I say "no service" I am receiving from DHL. I was expected to receive a parcel from the UK on 19th April 2022 after paying a foot and an arm for express delivery my parcel never came nor was any communication made to me as to why it was not delivered. Today, 6 days later my parcel is still sitting in Amsterdam with no further tracking updates. I have to continuously contact you customer service who is of no assistance or use only to get told someone will contact me back and with no positive feedback. When will I receive my damn parcel?? I am at wits end now because I'm practically chasing after your team of staff who cannot effectively or efficiently provide a service. I expect urgent feedback.