Pathetic service!!

<p>DHL has a parcel of mine from china, they informed me customs stopped my parcel and needs a commercial invoice and proof of payment. The same day I sent this through. Days later I enquire about progress and was then told customs needs the commercial invoice which I sent on the 1st day!!! A few days passed again and I was then told by DHL customs will physically come and inspect the parcel which they did, then I was asked for proof of payment which I have already flippen sent!!!! How *********** are these people!!!!!! I still don't have my parcel its more than two weeks now and I have already paid the duties!!!!</p>