1 reviews | Active since Jul 2017

18 Jul 2017, 09:20

Pathetic service

<p>They enjoy complaints so much that they are probably laughing to say she will come back.,,,,not this time around.....I had a fair share of your nonsense..</p> <p> </p>

0
Replies (2)
DHL Express
DHL Express's reply18 Jul 2017, 09:45
Official

Dear Zandile,

Thank you for bringing this matter to our attention.

On behalf of DHL Express I would like to apologize for the undoubted inconvenience the clearance delay has caused.

As per our telephone conversation, I am in contact with the relevant department to ensure that we always manage expectation and keep our clients up to date.

Your shipment has cleared customs and I will do my utmost to arrange delivery as soon as possible.

Kindest regards

Avery Visagie

Customer Care Executive

's update18 Jul 2017, 10:12
Reviewer Update

Thank you