AB
Alex B
1 reviews | Active since May 2012
09 Apr 2015, 09:12
PATHETIC SERVICE
AFTER SEVERAL PHONE CALLS , EMAILS AND EMPTY PROMISES I CAN NOT GET AN INVOICE FROM DHL, HOW DIFFICULT CAN BE !!!!
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Replies (1)
DHL Express's replyOfficial
09 Apr 2015, 11:47Hello pilusoza,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
I have tried calling you on *** but I am struggling to hear you. I will be sending you an email with regards to this.
Regards,
Akhona Mvuza
Customer Care Exacutive
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
I have tried calling you on *** but I am struggling to hear you. I will be sending you an email with regards to this.
Regards,
Akhona Mvuza
Customer Care Exacutive
DHL Express's reply09 Apr 2015, 11:47
Official
Hello pilusoza,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
I have tried calling you on *** but I am struggling to hear you. I will be sending you an email with regards to this.
Regards,
Akhona Mvuza
Customer Care Exacutive
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
I have tried calling you on *** but I am struggling to hear you. I will be sending you an email with regards to this.
Regards,
Akhona Mvuza
Customer Care Exacutive