NA
Najuwa A
1 reviews | Active since Jul 2013
02 Jul 2015, 17:45
PATHETIC, POOR SERVICE AND ******* AT DHL!!!
I am utterly disgusted in the dhl service. We sent 100 kg of goods from Postnet DHL in Cape Town to Libya and it was delivered with boxes intact and goods missing. I chose DHL because I trusted the company and the service it advertised upon. I paid over R13000 for all this goods to be delivered. I do not trust DHL system and their vision as they compromised my dignity
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
03 Jul 2015, 12:10Hello najia,
Thank you for taking my call earlier.
As per our telecom, we need your waybill number to be able to assist you as we cannot pull records under your name since the shipment was dropped off at Postnet. I have also asked Postnet to check if the can pick up your details on the date that you have mentioned and i will contact you as soon as i receive feedback.
Regards,
Akhona Mvuza
Customer Care Executive
Thank you for taking my call earlier.
As per our telecom, we need your waybill number to be able to assist you as we cannot pull records under your name since the shipment was dropped off at Postnet. I have also asked Postnet to check if the can pick up your details on the date that you have mentioned and i will contact you as soon as i receive feedback.
Regards,
Akhona Mvuza
Customer Care Executive
DHL Express's reply03 Jul 2015, 12:10
Official
Hello najia,
Thank you for taking my call earlier.
As per our telecom, we need your waybill number to be able to assist you as we cannot pull records under your name since the shipment was dropped off at Postnet. I have also asked Postnet to check if the can pick up your details on the date that you have mentioned and i will contact you as soon as i receive feedback.
Regards,
Akhona Mvuza
Customer Care Executive
Thank you for taking my call earlier.
As per our telecom, we need your waybill number to be able to assist you as we cannot pull records under your name since the shipment was dropped off at Postnet. I have also asked Postnet to check if the can pick up your details on the date that you have mentioned and i will contact you as soon as i receive feedback.
Regards,
Akhona Mvuza
Customer Care Executive