Pathetic delivery and response
I have been contacting this company consecutively for 3 day for a delivery that is meant to be completed in Cape Town, the only response that i get is you will get your delivery "tomorrow" every single. Pathetic response from Johannesburg call centre as she refused to assist me and had a terrible attitude. Will not use their services again.
Good afternoon Kelly,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
As discussed, your shipment has been released and will be delivered tomorrow morning before 11:00 AM. I regret the delay you have experienced.
Kindly allow me to secure the delivery of your shipment and i will contact you at 10:00AM to further advise you on the transit of your shipment.
Regards
Mulondi Dzebu
Customer Care Executive
Good afternoon Kelly,
Thank you for bringing your concern to my attention and i would like to apologise for the inconvenience.
As discussed, your shipment has been released and will be delivered tomorrow morning before 11:00 AM. I regret the delay you have experienced.
Kindly allow me to secure the delivery of your shipment and i will contact you at 10:00AM to further advise you on the transit of your shipment.
Regards
Mulondi Dzebu
Customer Care Executive