nD
nishi D
1 reviews | Active since Dec 2020
15 Jun 2022, 15:17
Pathetic and disappointing
Very poor service. Do not use them. Very unreliable. They do not update their system. Says item is picked up but it is still in my house.
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Replies (1)
DHL Express's replyOfficial
15 Jun 2022, 16:45Dear Nishi dheda,
Thank you for bringing this matter to our attention.
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
Please allow us time to look into this further with the relevant Department .
We assure you of our best services at all times and will revert with updates
Should additional assistance be required for this matter , please feel free to contact me on the details below and I will gladly assist .
Best Rgds,
Best Rgds,
DHL Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
DHL Express's reply15 Jun 2022, 16:45
Official
Dear Nishi dheda,
Thank you for bringing this matter to our attention.
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
Please allow us time to look into this further with the relevant Department .
We assure you of our best services at all times and will revert with updates
Should additional assistance be required for this matter , please feel free to contact me on the details below and I will gladly assist .
Best Rgds,
Best Rgds,
DHL Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***