TVDL
Tanya Van Der Lith
1 reviews | Active since Apr 2021
03 Jun 2021, 13:49
pathetic
they has the worst customer service ever........................... very pathetic, if i don't hold on the line for more than two hours, the consultants don't listen. i wanted information on an email i has received from them that i know nothing of and was shunted around rom pillar to post and i still don't have a clue what the email was about
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DHL Express's replyOfficial
03 Jun 2021, 14:32Good day Tanya
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
DHL Express's reply03 Jun 2021, 14:32
Official
Good day Tanya
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express
Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.
We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.
Please hold for an update before close of business today.
Regards.
Customer Care Department | DHL Express