PM
Pam M
1 reviews | Active since Nov 2019
21 Nov 2019, 10:07
PATHETIC
Priority shipment my ass!! Phoned and emailed Nobuntu at DHL South Africa so many times she just doesn't bother to get back to me. I have been waiting for my package from the 12th of November and paid a lot of money to get it here as fast as possible. Management always seems to be busy and can't take my call. What a pathetic company, NEVER using them again!!!
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DHL Express's replyOfficial
21 Nov 2019, 12:52Good day Pam,
Thank you for contacting DHL Express.
We apologise if your recent interaction with us has not been as seamless as we would have wanted it to be . This is not the level of service DHL Express aspires to give our clients.
I have forwarded you an e-mail .
My direct details are below should you wish to contact me directly and I will gladly assist .
Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply21 Nov 2019, 12:52
Official
Good day Pam,
Thank you for contacting DHL Express.
We apologise if your recent interaction with us has not been as seamless as we would have wanted it to be . This is not the level of service DHL Express aspires to give our clients.
I have forwarded you an e-mail .
My direct details are below should you wish to contact me directly and I will gladly assist .
Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600