Patethic most sickening service ever -I am extremely disgusted
Patethic and most sickening service ever
For the last three times that I have used Dhl i have had ti fetch the parcel myself -I have paid over R600 to have my goods delivered to me but because of lying patethic staff at Dhl I have to take a drive all the time to get my goods
Waybill *** - I was sent an invoice and made payment but to my surprise Dhl has held my parcel saying I have not made payment ,I have been on the line with different agents who keep making empty promises and also sent an email to the Durban branch manager Nereshen (who happens to be the worst of the bunch) but no response I am trying to understand what exactly am I paying for ??????????? Horrific service ,I have used Dhl for years but clearly ***** that my loyalty does not matter
I am beyond angry.
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint, however, we require your waybill number to look into the matter.
Kindly expect an email from us shortly.
Regards.
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint, however, we require your waybill number to look into the matter.
Kindly expect an email from us shortly.
Regards.
However once again another parcel waybill ***- I am told after payment made i must wait for another 24 hours and mind you it is the same culprit i had an issue with Nerishin pillay at the Durban branch,it looks like for the 4th time in a row I may have to drive to Dhl to collect my parcel-I am honestly left with no words
However once again another parcel waybill ***- I am told after payment made i must wait for another 24 hours and mind you it is the same culprit i had an issue with Nerishin pillay at the Durban branch,it looks like for the 4th time in a row I may have to drive to Dhl to collect my parcel-I am honestly left with no words